Negotiation

Negotiation

Negotiating the deal can produce more anxiety than any other part of the sales process—for your customers and for you. These proven techniques will make negotiating easier for you and less stressful for your customers—that’s a win-win.

  • NEW! 2018 Hyundai Best Practices: Transitioning to F&I (PDF)
  • NEW! 2018 Hyundai Best Practices: Honoring the Deal (PDF)
  • NEW! 2018 Hyundai Best Practices: Straightforward Price Discussion (PDF)
  • Closing the Deal: The Preview Bridge (PDF)
  • The 60-Second Debrief Checklist (PDF)
  • F&I Preview Sample (PDF)
  • Addressing Customer Concerns in F&I (PDF)
  • Putting Process Into Practice Sales Process Guide (PDF)
  • Negotiating for Win-Win (Review Web Course)
  • Creating Moments That Count (Review Web Course)
  • Investment Proposal Basics (Review Web Course)
  • Financial Transaction Basics (Review Web Course)
  • Sales + F&I: Delivering Value for Managers (Review Web Course)