Lead Response

Lead Response

In 2016, Hyundai ranked next to last among all brands in Internet lead effectiveness, as measured by the Pied Piper Prospect Satisfaction Index. Responding effectively to Internet and telephone leads is challenging. But with these resources you can help Hyundai—and yourself—rise to the top of the pack:

  • Email Lead Response (PDF)
  • Email Lead Response Templates  (DOC)
  • Basic Auto-Responder Example (PDF)
  • Expanded Auto-Responder Example (PDF)
  • Initial Direct Email Example (PDF)
  • Email/Phone Lead Response (PDF)
  • Email Best Practices (PDF)
  • Phone Skills Best Practices (PDF)
  • Phone Lead Planner (PDF)
  • Creating a Brand Promise (PDF)
  • Email Response Guide (PDF)
  • Tips for Creating Video (PDF)
  • Phone Contact Response Guide (PDF)
  • CRM Capabilities Check Sheet (PDF)
  • Building CRM Success (PDF)
  • CRM Best Practices from DealerSocket (PDF)
  • Lead Management Daily Checklist (PDF)
  • Lead Management Weekly Checklist (PDF)
  • Lead Management Monthly Checklist (PDF)
  • Lead Management Process Assessment (PDF)
  • Lead Management Rollout Plan (PDF)