Hyundai Has Two Winners in First-Ever J.D. Power Technology Experience Index StudySM
The high-tech features found in today’s automobiles can add immeasurably to driving enjoyment and owners’ peace of mind—or they can be sources of frustration and dissatisfaction. To find out which vehicles have the most satisfying new-vehicle technology, J.D. Power surveyed over 13,000 consumers who purchased or leased a new 2016 model-year vehicle after 90 days of ownership. The result: the inaugural J.D. Power Technology Experience Index Study, or TXI.
And Hyundai is one of only two brands in the industry to have two winners.
The 2016 Hyundai Tucson and 2016 Hyundai Genesis were named highest in overall customer experience with vehicle technology in the small vehicle and midsize premium segments, respectively.
The TXI study measured owner experience, usage and interaction with driver-centric vehicle technology. Each model outperformed the competition in their respective segments, with Tucson ranking the highest in six evaluation categories: collision protection, comfort and convenience, driving assistance, entertainment and connectivity, and navigation. The Genesis outperformed 20 other vehicles to rank highest in its competitive segment.
“Advanced safety and convenience technologies are top of mind for many drivers, and we are thrilled that our models are exceeding expectations in these crowded segments,” said Mircea Gradu, director, engineering and quality of Hyundai Motor America.
Oh, and the only other brand with two segment winners? BMW.